Refund Policy


Our policy lasts 10 days. If 10 days have passed since your purchase, unfortunately we cannot offer you a refund.

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the same packaging.

To complete your return, we need a receipt or proof of purchase.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.


To return your product, you must send it by mail to: Calle Cervantes Nº22, 33004, Oviedo, Asturias, Spain.

Shipping costs to return your item are at your own expense. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it takes to receive your product exchange may vary.

using a tracked shipping service or purchasing shipping insurance is recommended. We do not guarantee that we will receive the return of your item.
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